0800 9774848

Blog

Credit management blog

Subscribe to Hilton-Baird Collection Services’ credit management blog to receive useful and informative articles, tips and guides to help your business improve its credit control.

Filter

Or

Outsourcing credit control SMEs

Why outsourced credit control is a game-changer for UK businesses: Benefits, insights, and best practices.

18/09/2024 / Comments 0

How to respond to common late payment excuses

09/11/2023 / Comments 0

Why strong customer relationships hold the key to getting paid on time

Why strong customer relationships hold the key to getting paid on time

20/10/2023 / Comments 0

7 credit management techniques that will save you time

7 credit management techniques that will save you time

21/09/2023 / Comments 0

Credit control timeline: 8 steps to collect payment from customers

Credit control timeline: 8 steps to collect payment from customers

05/09/2023 / Comments 0

Question mark image depicting strategies to get paid on time: tips from a Debt Collection Agency

How to get paid on time: Tips from a debt collection agency

14/08/2023 / Comments 0

The most important credit control emails to send customers

Seven of the most important credit control emails to send to customers

19/06/2023 / Comments 0

7 credit control mistakes that will haunt your business

7 credit control mistakes that will haunt your business

31/10/2022 / Comments 0

How to spot a late payment before it happens

How to spot a late payment before it happens

29/09/2022 / Comments 0

How early settlement discounts can help your business

Early settlement discounts: The pros and cons

05/09/2022 / Comments 0

Account opening forms: 8 questions you should be asking every customer

8 questions you should be asking every customer

19/04/2022 / Comments 0

How to politely chase customers for payment

How to politely chase late paying customers

21/03/2022 / Comments 0

Bad debt laid bare

Bad debt laid bare: Businesses write off £8 in every £100

22/02/2022 / Comments 0

5 minutes

5 minute credit control tasks: Searching for a quick win

04/01/2022 / Comments 0

5 credit control traits and practices to leave in 2021

30/11/2021 / Comments 0

How to protect your cash flow this Christmas

02/11/2021 / Comments 0

6 unusual credit control tactics

6 unusual credit control tactics

12/10/2021 / Comments 0

3 ways to reduce the stress of late payment

28/09/2021 / Comments 0

Rise in number of businesses taking pre-payments as a precaution

Rise in number of businesses taking pre-payments as a precaution

31/08/2021 / Comments 0

How to reduce DSO and improve your cash flow

14/06/2021 / Comments 0

Credit circles

Credit management focus: Credit circles

07/06/2021 / Comments 2

why not supplying bad customers makes perfect business sense

Why not supplying bad customers makes perfect business sense

25/05/2021 / Comments 0

sales ledger review

4 reasons to regularly review your sales ledger

20/05/2021 / Comments 1

How to be the first in line for payment

How to be the first in line for payment | 7 top tips

11/03/2021 / Comments 0

14 steps to monitor the creditworthiness of customers in 2021

14 steps to monitor the creditworthiness of customers

11/02/2021 / Comments 0

5 tips for effective terms and conditions of sale

02/02/2021 / Comments 0

5 harsh realities of credit control

5 harsh realities of credit control (and how to deal with them)

05/01/2021 / Comments 0

Invoice template

Is your invoice template contributing to late payment?

20/10/2020 / Comments 0

3 things every credit management team should consider post Covid-19

16/09/2020 / Comments 0

What impact could repayment plans have on your business?

21/07/2020 / Comments 0

Changes your credit control team should make to mitigate the impact of Covid-19

08/07/2020 / Comments 0

What sort of credit controller are you?

24/06/2020 / Comments 0

How to choose a debt collection agency

05/05/2020 / Comments 0

How to encourage your customers to pay on time

How to encourage your customers to pay on time, every time

09/03/2020 / Comments 0

11 things successful credit controllers do that struggling ones don’t

21/02/2020 / Comments 0

The pros and cons of upfront payment and credit terms

24/01/2020 / Comments 0

10 cash flow commandments

The 10 commandments of cash flow management

11/01/2020 / Comments 0

Top 10 articles of 2019

Top 10 articles of 2019

09/01/2020 / Comments 0

4 things you don’t want to hear about your invoices

4 things you don’t want to hear about your invoices

21/11/2019 / Comments 0

The problems with offering credit to your customers

The problems with offering credit to your customers (and the solutions)

22/10/2019 / Comments 0

3 tips to identify if a debtor is stalling

01/10/2019 / Comments 0

Could the right payment terms get you paid faster?

10/09/2019 / Comments 0

Resolving payment disputes

How to quickly resolve any payment disputes

06/09/2019 / Comments 0

How to credit check a company

14/08/2019 / Comments 0

5 common invoice disputes and how to handle them

31/07/2019 / Comments 0

Getting more from your Cash Flow Statement

01/07/2019 / Comments 0

Name and shame

Should we name and shame late paying companies?

22/06/2019 / Comments 0

5 Cs of credit terms

Understanding the 5 ‘C’s of trading on credit terms

08/06/2019 / Comments 0

5 resources that will take your credit control to the next level

05/06/2019 / Comments 0

5 changes you should make to fight the late payment culture

31/05/2019 / Comments 0

An A-Z of credit control best practices

An A-Z of credit control best practices

27/05/2019 / Comments 0

What to cover in your courtesy call

What to cover in your courtesy call

13/05/2019 / Comments 0

5 effective credit control strategies to implement after making a sale

5 effective credit control strategies to implement after making a sale

05/03/2019 / Comments 0

How to avoid an invoice dispute

20/02/2019 / Comments 0

3 smart resolutions all credit controllers should make in 2019

3 smart resolutions all credit controllers should make in 2019

10/12/2018 / Comments 0

Is trust killing your credit control process

Is trust killing your credit control process?

29/11/2018 / Comments 0

Why credit controllers should be vigilant

Why credit controllers should be vigilant

13/11/2018 / Comments 0

How to master your credit control in 7 days

How to master your credit control in 7 days

30/10/2018 / Comments 0

9 tools helping businesses combat late payment

9 tools that are helping businesses combat late payment

19/09/2018 / Comments 0

How to break the late payments cycle

How to break the late payments cycle

04/09/2018 / Comments 0

The four pillars of successful credit management

The four pillars of successful credit management

20/08/2018 / Comments 0

How well do you know your customers?

30/07/2018 / Comments 0

8 legal steps to protect your business against debtor insolvency

8 legal steps to protect your business against debtor insolvency

30/07/2018 / Comments 0

101 ways to improve credit management

101 ways to improve your credit management

11/06/2018 / Comments 0

The 10 characteristics of a successful invoice

The 10 characteristics of a successful invoice

04/06/2018 / Comments 0

Are you chasing the wrong business?

Are you chasing the wrong business?

29/05/2018 / Comments 0

Red flags: 21 warning signs that your customer can’t afford to pay you

21 warning signs that your customer can’t afford to pay you

09/04/2018 / Comments 0

How to spring clean your sales ledger

How to spring clean your sales ledger

29/03/2018 / Comments 0

The reasons why your customers are paying late

The reasons why your customers are paying late (and how to overcome them)

05/03/2018 / Comments 0

How far would you go to get paid?

How far would you go to get paid?

26/02/2018 / Comments 0

10 credit control lessons we learned from Santa Claus

10 credit control lessons we learned from Santa Claus

05/12/2017 / Comments 0

How some big businesses prey on SMEs

How some big businesses prey on SMEs (and what you can do about it)

24/10/2017 / Comments 0

Scary late payment statistics haunting businesses this Halloween

Scary late payment statistics haunting businesses this Halloween

17/10/2017 / Comments 0

How your Terms and Conditions of sale could help limit aged debt

How your Terms and Conditions of sale could help limit aged debt

10/10/2017 / Comments 0

What to do when valuable customers don't pay

What to do when your most valuable customers don’t pay

21/09/2017 / Comments 0

5 problems every credit controller faces

5 problems every credit controller faces… and how to overcome them

12/09/2017 / Comments 0

5 fictional characters that would rock at credit control

5 fictional characters that would rock at credit control

21/08/2017 / Comments 0

3 quick tips to reduce impact of poor payment practices

3 quick tips to reduce impact of poor payment practices

15/08/2017 / Comments 0

Do you need to be aggressive to get paid?

Do you need to be aggressive to get paid?

31/07/2017 / Comments 0

4 ways to avoid writing off bad debt

Four ways to avoid writing off bad debt

16/05/2017 / Comments 0

Your 3 options to get paid by brickwalling customers

Your 3 options to get paid by ‘brickwalling’ customers

11/04/2017 / Comments 0

How to rediscover the time you’d forgotten you had

How to rediscover the time you’d forgotten you had

03/04/2017 / Comments 0

9 credit control tasks you can do in 1 hour or less

9 credit control tasks you can do in 1 hour or less

31/03/2017 / Comments 0

Safeguard your business with this one action

15/03/2017 / Comments 0

Insolvency figures increase after Brexit vote

24/01/2017 / Comments 0

Post-it-note

Could handwritten Post-it notes improve your collection times?

28/09/2016 / Comments 0

Gotta catch 'em all

A game of late payers: Gotta catch ‘em all

25/07/2016 / Comments 0

Why customers don't care

Why your customers don’t care about paying you late

03/05/2016 / Comments 0

Game of thrones - credit control lessons

9 credit control lessons from Game of Thrones

26/04/2016 / Comments 0

Which payment methods should your business offer

Which payment methods should your business offer?

24/02/2016 / Comments 0

5 tips for effective terms and conditions

What to include in your terms and conditions

09/06/2015 / Comments 0

Are you charging late payment interest?

Are you charging late payment interest?

15/09/2014 / Comments 0

The pros and cons of credit reports

The pros and cons of credit reports

25/03/2014 / Comments 0

Just some of our clients

Authorised and Regulated by the Financial Conduct Authority