Utility Debt Collection

Debt collection services for the energy, water and telecoms sectors

An expert debt collection partner can be invaluable in improving DSO for those trading in the commercial utilities sector.

Hilton-Baird Collection Services has a range of debt collection services to support providers of utilities such as energy, water and telecoms. Our understanding of this complex and highly regulated sector, together with the complicated nature of customer relationships, allows us to excel in recovering payment as quickly as possible.

Our knowledge of the nuances of invoice-to-payment processes in the utilities sector means we are able to quickly understand and effectively manage any disputes, handling the associated exchanges of information required, to get to a satisfactory conclusion for our clients.

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Why choose Hilton-Baird?

Authorised by the Financial Conduct Authority, we have been providing debt collection services to a wide range of sectors since 2001
Compliant with Ofgem and Ofwat service guidelines. We are a CSA member, demonstrating our commitment to best practice
Adept at resolving disputes quickly to avoid debt ageing
Firm but mindful approach ensures results whilst maintaining customer relationships, as well as your reputation
Improve collections to boost your cash flow and capital position, whilst minimising your bad debt risk
Able to work under your brand to maintain continuity or as your agent under our own to add the weight of a third party to the process
Our team can provide a structured collections journey that complements your internal processes – right up to legal proceedings and enforcement action, where necessary