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Statistically the older a debt becomes the more difficult it is to collect. But at Hilton-Baird Collection Services we work hard to defy these statistics and collect payment from invoices that many businesses would deem uncollectable.
Our client, like many other businesses today, recognised that utilising the specialist services of an outsourced debt collection agency can vastly improve the chances of recovering monies owed as they are able to dedicate the time and commitment needed to chase older debts, something that many businesses do not have the time or resource to achieve.
So in November and December 2014 they instructed us to work on 15 of their overdue invoices, which ranged from a couple of months overdue to more than a year late.
With some of the invoices dating back to 2013 the client wasn’t sure if he would ever see the money, but using our debt collection expertise we were able to deliver a successful outcome on many of the cases.
We used a combination of methods including letters, phone calls and emails to track down each of the customers and ascertain the reasons for late payment.
Due to the age of some of these invoices, many of the customers claimed that they had not used the services and therefore did not need to pay. But we’re no stranger to these kinds of excuses and worked quickly to provide copy invoices and evidence of services to secure payment for our client.
In many other cases, all that was required was the added weight of a third-party to encourage them to pay.
Through regular communication with each of the customers and our professional approach we successfully collected over £1,300 for our client, money they had almost written off.
If you’d like help chasing late payment, look no further. Contact our award-winning team today to find out how we could work with you to help you get paid, or get a quick quote to find out what we’d charge should we successfully recover your unpaid invoices.
