Removing the barriers to debt collection – Dolphin Magazines
One of the fundamental attributes of an effective commercial debt collection agency is flexibility: being able to adapt to meet the requirements of any client.
So when Hilton-Baird Collection Services was approached by a publishing firm that was in the process of dissolving one part of its operation in the UK, it was important the team was able to act quickly in order to maximise the recovery of outstanding debts worth £200,000.
A subsidiary of France-based publishers Spir Communication Group, Dolphin Magazines and its London-based property magazine, London Agents, were to be closed down due to poor trading.
The monthly publication was delivered to all houses within the post code areas of London, with local estate agents and affiliates encouraged to advertise inside. But once the business’ customers learnt that London Agents was to be closed, it became more of a challenge to collect the debt due and Hilton-Baird had to overcome numerous complications to provide a successful conclusion for the overseas stakeholders.
By calling upon all the team’s expertise in the commercial debt recovery arena and making the most of its multilingual capabilities, Hilton-Baird was able to get to work on contacting the debtors to recover the debts and, where appropriate, agree negotiated settlements whilst following instructions from the client.
Sonia Talbot, Finance Manager at Dolphin Magazines, was delighted with the results: “Even though we were based in France, which complicates the situation, Hilton-Baird performed a really good and serious job as they recovered more money than we expected.
“We would recommend them to any company that needs help and support in the process of recovering money.”
To find out how our expert team could help you get paid, contact us on 0800 9774848 or collections@hiltonbaird.co.uk. Alternatively get a quick quote to find out what we’d charge should we successfully recover your unpaid invoices.
